TaxLayer collects information to provide, improve, and secure our services. This may include personal information such as your name, email address, phone number, financial account details, and payment information. We also collect non-personal information, including device identifiers, IP addresses, browser type, and usage patterns, to enhance platform performance and user experience. This information helps us provide personalised services, prevent fraud, and ensure the smooth functioning of the platform.
TaxLayer uses collected information to operate, maintain, and improve our services. This includes providing customer support, processing transactions, maintaining platform security, detecting fraud, and improving the performance and reliability of our systems. Information may also be used to communicate important updates, service notifications, and relevant product information.
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Personal data that is no longer required is securely deleted or anonymised. Retention periods may vary depending on the type of data and regulatory requirements, but TaxLaye is committed to minimising data storage to reduce risks while maintaining operational and legal compliance.
TaxLayer employs industry-standard practices to protect your data from unauthorised access, loss, or misuse. Data is stored on secure servers with controlled access and monitored continuously for potential threats. Our team implements strict operational procedures and access restrictions to ensure that only authorised personnel can handle sensitive information. Despite these measures, no system can be completely immune to cyber threats, so we urge users to follow best practices, such as using strong passwords and safeguarding account credentials.
All sensitive information transmitted through TaxLayer is encrypted using robust encryption protocols, both in transit and at rest. This includes financial data, account credentials, and personally identifiable information. Encryption ensures that even if data is intercepted, it remains unreadable and secure. TaxLayer continually updates its encryption methods to meet evolving security standards and industry best practices, providing users with a safe environment for financial management.
TaxLayer offers optional integrations with third-party tools, such as banks, payment processors, ERP platforms and productivity applications. While we facilitate these connections to enhance user experience, TaxLayer does not control the privacy practices, security, or availability of these third-party services. Users are responsible for reviewing the privacy policies of any connected services. TaxLayer is not liable for any data loss, breaches, or disruptions caused by third-party integrations.
TaxLayer’s services are intended for users aged 18 and above. We do not knowingly collect personal information from children or minors. If we discover that we have inadvertently collected information from a person under the age of 18, we will promptly delete it. Parents or guardians who believe their child has provided information to TaxLayer may contact us to request removal
TaxLayer may transfer, store, and process your information in countries other than your country of residence. These countries may have different data protection laws. When transferring data internationally, TaxLayer ensures appropriate safeguards, such as standard contractual clauses or other mechanisms, to maintain a level of protection consistent with this Privacy Policy and applicable regulations.
TaxLayer may communicate with users through messaging platforms such as WhatsApp. When you contact us or receive communications through these services, your information may also be processed by the respective platform provider (for example, WhatsApp or Meta Platforms Inc.) according to their own privacy policies. TaxLayer does not control how these third-party platforms process your data and encourages users to review their policies.
TaxLayer may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. Any changes will be posted on our website with an updated “Last Updated” date. Continued use of the platform after such updates constitutes your acceptance of the revised Privacy Policy. We encourage users to review the Privacy Policy regularly to stay informed about how TaxLayer collects, uses, and protects their information.
If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:
Email:
support@taxlayer.io
Website:
https://taxlayer.io
